Privacy Policy

Last updated: 9 July 2025

 1. Who We Are
This website is operated by Amby (Amreen) Lakdawala (“we,” “our,” or “us”), a counselling practice based in British Columbia, Canada. We are committed to protecting your privacy and complying with the Personal Information Protection Act (BC), the federal Personal Information Protection and Electronic Documents Act (PIPEDA), and any other applicable laws.

 2. What We Collect
The only personal information we gather is what you voluntarily provide through our contact form:

  • Name

  • Phone number

  • Email address

  • Optional message

We do not use cookies, analytics trackers, or any other means to collect additional data.

 3. How We Use Your Information
We use the information you provide solely to respond to your inquiry and, if requested, to schedule counselling services. We do not share, sell, rent, or otherwise disclose your personal information to third parties, unless required by law (e.g., a valid court order or imminent risk of harm).

 4. Consent
By submitting the contact form, you consent to our collection and use of your information for the purposes stated above. You may withdraw your consent at any time (see Section 6).

 5. Storage & Security
All data is stored on secure servers located in Canada/USA and protected by industry-standard safeguards (encryption, access controls, and regular back-ups). We retain personal information only as long as necessary to fulfill the purpose for which it was collected or to meet legal and professional record-keeping obligations, after which it is securely deleted.

 6. Your Rights
You have the right to:

  • Access the personal information we hold about you.

  • Correct any inaccuracies.

  • Withdraw consent for future contact.

  • Complain to the Office of the Information and Privacy Commissioner (BC) if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us using the details below.

 7. Changes to This Policy
We may update this policy from time to time. Material changes will be posted here with a revised “Last updated” date.

 8. Contact Us
If you have questions about this policy or our privacy practices, please contact us on:

Name: Amby (Amreen) Lakdawala
Email: therapy@amby.ca

By using this website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.